The term IT infrastructure is defined in a standard as a combined set of hardware, software, networks, facilities, etc. (including all of the information technology), in order to develop, test, deliver, monitor, control or support IT services.
OVSys provides a systematic and professional approach to the management of IT infrastructure provision, and offers the following benefits:
- Reduced IT costs
- Improved IT services through the use of proven best practice processes
- Improved customer satisfaction through a more professional approach to service delivery
- Standards and guidance
- Improved productivity
- Improved use of skills and experience